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Field Operations Supervisor

National Supermarket Chain

On visiting our head office, he was given a tour and overview of our entire operations and most importantly our contractor management and service team processes.

His response was ‘wow I can see that you guys really do have us covered’ and I really enjoy working with you guys.

Challenges

  • Engaging reliable, responsive service providers.
  • Poor communication, always chasing contractors for updates
  • Non inducted and non or incorrectly licensed contractors attending to complete works on sites.
  • Non transparent pricing.

Solutions

The procurement, facilitation of WHS, client compliance and due diligence, greatly improved communication and systemised processes at every stage of the works. Local contractors attending the works at the supermarkets their family’s support.

Results

Relief that the CBM Team has my back and is working with me to get the results I need to keep our stores operating efficiently.